Using Storytelling in Higher Education Marketing to Drive Enrollment
Discover how Lee University uses storytelling in higher education marketing to drive enrollment, build community, and connect with students.
Marketing Strategies
How to use AI for content marketing is one of the most important questions facing higher education marketers today.
As generative AI tools reshape how content is created, discovered, and consumed, institutions must decide whether to resist the change—or learn to lead with it.
Let me be clear: content marketing isn’t dead.
In fact, it’s more crucial than ever—but the rules of the game have changed.
The rise of generative AI has disrupted everything from search engines to content workflows.
But if you’re willing to adapt, the opportunities for authentic connection and scalable storytelling are enormous.
In this post, we’ll explore how to use AI for content marketing in higher education: why content is still essential, how AI is changing the rules, and how institutions can strategically use generative tools to boost results without losing their voice.
Understanding how to use AI for content marketing doesn’t diminish the importance of the content itself—it highlights it.
Content remains the foundation of how prospective students discover, evaluate, and emotionally connect with your institution.
Content marketing has always been about meeting students where they are, with content that builds trust and offers value.
That hasn’t changed.
What has changed is the way prospective students find and evaluate schools.
Gen Z and Gen Alpha are digital natives who expect transparency, relevance, and authenticity.
A flashy ad won’t cut it.
They want to see what campus life is really like.
They want to hear from students like them.
They want to know if your institution aligns with their values.
That’s where content marketing shines:
“When a prospective student or donor is scrolling online, what makes them pause on your institution? Authentic content that shows what makes your school special in a way that feels real and relatable.” — Carnegie Higher Ed
If you’re not telling your story in a consistent, strategic way, you’re missing the biggest opportunity to engage mission-fit students.
From blog posts to videos, content lets you show—not just tell—what makes your institution unique.
This isn’t theory; we’ve seen it work.
Schools that invest in authentic content often see stronger engagement, improved SEO performance, and a deeper sense of community among students and alumni alike.
In today’s landscape, content marketing also plays a vital role in search visibility.
According to Modern Campus, “58% of students use search engines to find college or university websites, followed by social media.”
And once they land on your site, they’re looking for answers—not ads.
You need content that speaks to their real questions, real fears, and real hopes.
What questions do students have?
Your content must answer these questions—not abstractly, but clearly, visually, and with empathy.
That means using the voices of your students, showing real outcomes, and sharing behind-the-scenes glimpses of campus life.
“Storytelling allows prospective students to see themselves thriving on campus… Prospective students crave content featuring real people—peers, mentors, and faculty—with whom they can identify or aspire to emulate.” — Carnegie Higher Ed
At Caylor Solutions, we use the term mission-fit students.
Not every student is right for your school—and that’s okay.
But it does more than attract.
It also qualifies and cultivates those students.
Here’s how:
Content marketing doesn’t just inform—it builds affinity.
And when done well, it makes your school unforgettable to the right student at the right time.
It’s also not just about what you say—it’s where and how you say it.
With social platforms becoming discovery engines in their own right, institutions must create platform-specific content that feeds both curiosity and connection.
In other words, content marketing isn’t just a tactic.
It’s your school’s voice in the world—and the first step in every future student’s journey.
When exploring how to use AI for content marketing, it’s essential to understand that AI is not replacing content—it’s changing how it is produced, discovered, and optimized.
Search behavior has shifted dramatically.
Nearly 60% of education-related searches now result in zero clicks because users get answers directly from generative AI tools like ChatGPT, Google’s SGE, or Perplexity.
Students are asking more specific questions—“Which universities offer online psychology programs under $25,000?”—and AI is serving up summarized, AI-generated responses that bypass traditional search paths.
“The student search journey has undergone a fundamental shift… Nearly 60 percent of education-related searches result in no clicks. Students are making faster decisions, often based on AI-generated overviews that appear directly within search results.”
— EducationDynamics
Traditional SEO aimed to win the click. GEO aims to win the answer.
That means structuring your content so that generative engines can parse, cite, and surface your institution as a trusted source.
“GEO… describes strategies specifically aimed at influencing how generative AI systems… retrieve, synthesize, and present information in response to user queries.”
— Wikipedia on Generative Engine Optimization
As marketers, this means we have to think beyond backlinks and meta tags.
We need to:
But it’s not just about being seen—it’s about being understood.
Generative AI tools reward clarity, coherence, and human tone.
Institutions that rely on jargon or generic copy are less likely to appear in AI-curated results.
What does this mean practically?
It means your content strategy should:
As someone who’s worked with colleges for decades, I see this as both a challenge and an invitation.
The challenge?
Adapting faster than we’re used to.
The opportunity?
Finally aligning marketing with what students actually want: clear, honest, and useful information, not polished fluff.
The bottom line: AI doesn’t eliminate the need for content marketing.
It raises the bar.
If you want to stay visible—and stay human—you’ll need to blend the scalability of AI with the authenticity of your institution’s story.
Don’t fear AI—train it.
Here’s how I recommend higher ed teams use generative AI tools like ChatGPT to enhance (not replace) your content strategy:
AI won’t kill content marketing.
But it will expose the gaps in half-hearted strategies and copy-paste messaging.
If your content marketing has heart, purpose, and authenticity—AI can help you scale it faster and farther than ever before.
But if you’re just going through the motions, the algorithms will pass you by.
The future belongs to institutions that know how to tell their story—and train their tools to tell it with them.
Ready to Level Up Your Team’s AI Skills?
If you’ve read this far, you understand the stakes.
You know that mastering how to use AI for content marketing isn’t optional—it’s essential.
That’s why we’ve created the Caylor Solutions Custom AI Masterclass—a 6-hour, hands-on training designed specifically for higher education marketing teams.
Delivered in two 3-hour sessions, this masterclass is more than a lecture—it’s a transformation.
Day 1: We’ll cover AI fundamentals, smart prompt design, best tools, and real-time Q&A to demystify the AI landscape.
Day 2: We’ll roll up our sleeves and workshop real-life use cases submitted by your team—turning your daily marketing challenges into scalable, AI-powered solutions.
Whether you’re just beginning or ready to advance your AI game, this workshop equips your team to:
Let’s turn your curiosity into capability.
Reach out today to schedule your custom AI masterclass and bring the future of enrollment marketing to your campus.
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Images via Midjourney
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